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Notice of change of return address and temporary closure　＞
[Notice of change of return address and temporary closure]
Thank you for always using KOMEHYO ONLINE.
Due to an office relocation, the return address will change for orders received on or after July 22nd (Tuesday).
The new address will be available from Wednesday, July 23rd onwards, so please return your items to the current address until then.
*The new address will be posted here from around Tuesday, July 22nd.

In addition, we will be closed on Wednesday, July 23rd due to office relocation.
We will secure products, ship them, and respond to inquiries from Thursday, July 24th onwards.
We apologize for any inconvenience or trouble this may cause our customers, and we appreciate your understanding.
[limited period] Free shipping for purchases over 5000 yen　＞
[Free shipping for purchases over 5000 yen]
Between the morning of Saturday, June 21st and the morning of Tuesday, July 22nd,
Free shipping on purchases of KOMEHYO ONLINE products over 5000 yen.
*Regular shipping fee: 600 yen
The period is from 10:00 on Saturday, June 21, 2025 to 9:59 on Tuesday, July 22, 2025.
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    • Shipping is only within Japan
      • For overseas delivery, we only accept orders via WorldShoppingBIZ.
    • You can order the product from a store near you and check the actual product before purchasing.
    • KOMEHYO stores nationwide are duty-free
      (excluding LINK SMILE and USED MARKET)
      • Must meet tax exemption conditions
      • Some products are exempt from tax exemption
    • We will respond to consultations in Chinese
      (From 10:30 to 18:00, on holidays, we will reply after the next day)
    • Contact Email:
      online-store@komehyo.co.jp
    • Standard shipping within Japan
      • Support international shipping, limited through WorldShoppingBIZ
    • Available for purchase at nearby stores
    • KOMEHYO National Retail Stores Duty Free
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory tax exemption conditions
      • Unexpected tax exemption for partial products
    • Offered in Chinese
      (10:30-18:00, non-work days, repeat next day)
    • Our contact box:
      online-store@komehyo.co.jp
    • Japan border standard shipping
      • Support international shipping, limited transit WorldShoppingBIZ only
    • Service available at nearby shops, convenience check products
    • KOMEHYO Nationwide Distributor
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory exemption conditions
      • partial product unforeseen tax exemption
    • Provided Chinese document service
      (10:30-18:00, non-work days, recovery the next day)
    • Link to our mail box:
      online-store@komehyo.co.jp
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