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[Notice regarding delivery delays]　＞
Thank you for always using KOMEHYO ONLINE.
Due to an increase in the volume of deliveries by Sagawa Express, there are delays in the delivery of packages nationwide.
We apologize for any inconvenience this may cause and ask for your understanding and understanding.

For details, please check the Sagawa Express website.
https://www2.sagawa-exp.co.jp/information/detail/368/
[limited period] Free shipping for purchases over 5,000 yen　＞
[Free shipping for purchases over 5,000 yen]
From the morning of Saturday, November 22nd to the morning of Saturday, December 27th,
Free shipping for purchases of KOMEHYO ONLINE products of 5,000 yen or more
*Regular shipping fee: 600 yen
The period is from 10:00 on Saturday, November 22, 2025 to 9:59 on Saturday, December 27, 2025
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    • Shipping is only within Japan
      • For overseas delivery, we only accept orders via WorldShoppingBIZ.
    • You can order the product from a store near you and check the actual product before purchasing.
    • KOMEHYO stores nationwide are duty-free
      (excluding LINK SMILE and USED MARKET)
      • Must meet tax exemption conditions
      • Some products are exempt from tax exemption
    • We will respond to consultations in Chinese
      (From 10:30 to 18:00, on holidays, we will reply after the next day)
    • Contact Email:
      online-store@komehyo.co.jp
    • Standard shipping within Japan
      • Support international shipping, limited through WorldShoppingBIZ
    • Available for purchase at nearby stores
    • KOMEHYO National Retail Stores Duty Free
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory tax exemption conditions
      • Unexpected tax exemption for partial products
    • Offered in Chinese
      (10:30-18:00, non-work days, repeat next day)
    • Our contact box:
      online-store@komehyo.co.jp
    • Japan border standard shipping
      • Support international shipping, limited transit WorldShoppingBIZ only
    • Service available at nearby shops, convenience check products
    • KOMEHYO Nationwide Distributor
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory exemption conditions
      • partial product unforeseen tax exemption
    • Provided Chinese document service
      (10:30-18:00, non-work days, recovery the next day)
    • Link to our mail box:
      online-store@komehyo.co.jp
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