佐川急便 追跡サービスの一時停止について
いつもKOMEHYO ONLINEをご利用いただき、誠にありがとうございます。
佐川急便のWebサービス一部停止の影響で、発送済みお荷物の追跡確認が一時的に行えない状況となっております。
商品の集荷・お届けは通常どおり行われておりますのでご安心ください。

ご不便をおかけいたしますが、追跡再開まで今しばらくお待ちくださいますようお願いいたします。
詳細情報は佐川急便の公式サイトをご確認ください。
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    Help Inquiries for Foreign Customers
    • Shipping is only within Japan
      • For overseas delivery, we only accept orders via WorldShoppingBIZ.
    • You can order the product from a store near you and check the actual product before purchasing.
    • KOMEHYO stores nationwide are duty-free
      (excluding LINK SMILE and USED MARKET)
      • Must meet tax exemption conditions
      • Some products are exempt from tax exemption
    • We will respond to consultations in Chinese
      (From 10:30 to 18:00, on holidays, we will reply after the next day)
    • Contact Email:
      online-store@komehyo.co.jp
    • Standard shipping within Japan
      • Support international shipping, limited through WorldShoppingBIZ
    • Available for purchase at nearby stores
    • KOMEHYO National Retail Stores Duty Free
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory tax exemption conditions
      • Unexpected tax exemption for partial products
    • Offered in Chinese
      (10:30-18:00, non-work days, repeat next day)
    • Our contact box:
      online-store@komehyo.co.jp
    • Japan border standard shipping
      • Support international shipping, limited transit WorldShoppingBIZ only
    • Service available at nearby shops, convenience check products
    • KOMEHYO Nationwide Distributor
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory exemption conditions
      • partial product unforeseen tax exemption
    • Provided Chinese document service
      (10:30-18:00, non-work days, recovery the next day)
    • Link to our mail box:
      online-store@komehyo.co.jp
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