[Please be careful] Regarding visits from people pretending to be KOMEHYO　＞
[Please be careful] Regarding visits from people pretending to be KOMEHYO
There have been incidents of KOMEHYO and KOMEHYO visitors posing as employees to find out if there are any items to be purchased.
At KOMEHYO, we will never visit customers without their request. Please be careful.

If you have any questions regarding KOMEHYO's on-site purchases, please contact us at the phone number below.
0120-229966 (Reception hours 10:30-18:00)

We apologize for any inconvenience or trouble this may cause our customers, and we appreciate your understanding.
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[limited period] Free shipping for purchases over 5,000 yen　＞
[Free shipping for purchases over 5,000 yen]
Between the morning of Saturday, June 21st and the morning of Tuesday, July 22nd,
KOMEHYO ONLINEの商品を5000円以上購入で送料無料。
*Regular shipping fee: 600 yen
The period is from 10:00 on Saturday, June 21, 2025 to 9:59 on Tuesday, July 22, 2025.
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    • Shipping is only within Japan
      • For overseas delivery, we only accept orders via WorldShoppingBIZ.
    • You can order the product from a store near you and check the actual product before purchasing.
    • KOMEHYO stores nationwide are duty-free
      (excluding LINK SMILE and USED MARKET)
      • Must meet tax exemption conditions
      • Some products are exempt from tax exemption
    • We will respond to consultations in Chinese
      (From 10:30 to 18:00, on holidays, we will reply after the next day)
    • Contact Email:
      online-store@komehyo.co.jp
    • Standard shipping within Japan
      • Support international shipping, limited through WorldShoppingBIZ
    • Available for purchase at nearby stores
    • KOMEHYO National Retail Stores Duty Free
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory tax exemption conditions
      • Unexpected tax exemption for partial products
    • Offered in Chinese
      (10:30-18:00, non-work days, repeat next day)
    • Our contact box:
      online-store@komehyo.co.jp
    • Japan border standard shipping
      • Support international shipping, limited transit WorldShoppingBIZ only
    • Service available at nearby shops, convenience check products
    • KOMEHYO Nationwide Distributor
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory exemption conditions
      • partial product unforeseen tax exemption
    • Provided Chinese document service
      (10:30-18:00, non-work days, recovery the next day)
    • Link to our mail box:
      online-store@komehyo.co.jp
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