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Due to the transport company's holiday shutdown during the New Year period, shipments will resume gradually starting from January 6th.
[limited period] Free shipping for purchases over 5,000 yen　＞
[Free shipping for purchases over 5,000 yen]
From the morning of January 1st (Thursday) to the morning of January 6th (Tuesday),
Free shipping for purchases of KOMEHYO ONLINE products of 5,000 yen or more
*Regular shipping fee: 600 yen
The period is from 10:00 on Thursday, January 1, 2026 to 9:59 on Tuesday, January 6, 2026.

[Notice regarding delivery and business hours during the year-end and New Year holidays]
During the year-end and New Year holidays, deliveries are concentrated on delivery companies and delivery delays occur nationwide.
Delivery of mail order items may take longer than usual.

Additionally, KOMEHYO ONLINE will close at 5:00 PM on Wednesday, December 31st, and will be closed on Thursday, January 1st.

If the store that stocks the product you have ordered or inquired about is closed until Saturday, January 3rd, we will contact you from Sunday, January 4th onwards.
We apologize for any inconvenience this may cause and ask for your understanding and understanding.

For information regarding delivery delays, please check the Sagawa Express website.
Sagawa Express's website is here >
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    • Shipping is only within Japan
      • For overseas delivery, we only accept orders via WorldShoppingBIZ.
    • You can order the product from a store near you and check the actual product before purchasing.
    • KOMEHYO stores nationwide are duty-free
      (excluding LINK SMILE and USED MARKET)
      • Must meet tax exemption conditions
      • Some products are exempt from tax exemption
    • We will respond to consultations in Chinese
      (From 10:30 to 18:00, on holidays, we will reply after the next day)
    • Contact Email:
      online-store@komehyo.co.jp
    • Standard shipping within Japan
      • Support international shipping, limited through WorldShoppingBIZ
    • Available for purchase at nearby stores
    • KOMEHYO National Retail Stores Duty Free
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory tax exemption conditions
      • Unexpected tax exemption for partial products
    • Offered in Chinese
      (10:30-18:00, non-work days, repeat next day)
    • Our contact box:
      online-store@komehyo.co.jp
    • Japan border standard shipping
      • Support international shipping, limited transit WorldShoppingBIZ only
    • Service available at nearby shops, convenience check products
    • KOMEHYO Nationwide Distributor
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory exemption conditions
      • partial product unforeseen tax exemption
    • Provided Chinese document service
      (10:30-18:00, non-work days, recovery the next day)
    • Link to our mail box:
      online-store@komehyo.co.jp
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