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[limited period] Free shipping on orders over 5,000 yen >
Site Maintenance Notice >
[Free shipping for purchases over 5,000 yen]
From the morning of Saturday, March 7th to the morning of Monday, March 30th,
Free shipping for purchases of KOMEHYO ONLINE products of 5,000 yen or more
*Regular shipping fee: 600 yen
The period is from 10:00 on Saturday, March 7, 2026 to 9:59 on Monday, March 30, 2026

[Website maintenance notice]
Thank you for your continued patronage.
We will be performing site maintenance on Monday, March 16th, from 8:00 AM to 9:00 AM.
During site maintenance, it may be temporarily impossible to register as a new member or log in (including placing orders and Reserve to Try in Store).
We apologize for any inconvenience this may cause our customers and appreciate your understanding.
*The time may vary depending on the work situation.

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    Help InquiryFAQ for Foreign Customers
    • Shipping is only within Japan
      • For overseas delivery, we only accept orders via WorldShoppingBIZ.
    • You can order the product from a store near you and check the actual product before purchasing.
    • KOMEHYO stores nationwide are duty-free
      (excluding LINK SMILE and USED MARKET)
      • Must meet tax exemption conditions
      • Some products are exempt from tax exemption
    • We will respond to consultations in Chinese
      (From 10:30 to 18:00, on holidays, we will reply after the next day)
    • Contact Email:
      online-store@komehyo.co.jp
    • Standard shipping within Japan
      • Support international shipping, limited through WorldShoppingBIZ
    • Available for purchase at nearby stores
    • KOMEHYO National Retail Stores Duty Free
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory tax exemption conditions
      • Unexpected tax exemption for partial products
    • Offered in Chinese
      (10:30-18:00, non-work days, repeat next day)
    • Our contact box:
      online-store@komehyo.co.jp
    • Japan border standard shipping
      • Support international shipping, limited transit WorldShoppingBIZ only
    • Service available at nearby shops, convenience check products
    • KOMEHYO Nationwide Distributor
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory exemption conditions
      • partial product unforeseen tax exemption
    • Provided Chinese document service
      (10:30-18:00, non-work days, recovery the next day)
    • Link to our mail box:
      online-store@komehyo.co.jp
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