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Notice of change of return address　＞
[Notice of change of return address]
Thank you for always using KOMEHYO ONLINE.
Due to our office relocation, our return address will change as follows:

[New return address]
〒465-0092
2F, 3-181 Yashirodai, Meito-ku, Nagoya City, Aichi Prefecture
To: KOMEHYO ONLINE Returns Department
*Please make sure to send all future returns to the new address listed above.

We apologize for any inconvenience or trouble this may cause our customers, and we appreciate your understanding.
【important】 Site Maintenance Notice　＞
[Website maintenance notice]
Thank you for always using KOMEHYO ONLINE.
Site maintenance will be performed from 9:00 to 9:30 on Tuesday, August 5th.
During site maintenance, it may be temporarily impossible to register as a new member or log in (including placing orders and Special request).
We apologize for any inconvenience this may cause our customers and appreciate your understanding.
*The time may vary depending on the work situation.
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    • Shipping is only within Japan
      • For overseas delivery, we only accept orders via WorldShoppingBIZ.
    • You can order the product from a store near you and check the actual product before purchasing.
    • KOMEHYO stores nationwide are duty-free
      (excluding LINK SMILE and USED MARKET)
      • Must meet tax exemption conditions
      • Some products are exempt from tax exemption
    • We will respond to consultations in Chinese
      (From 10:30 to 18:00, on holidays, we will reply after the next day)
    • Contact Email:
      online-store@komehyo.co.jp
    • Standard shipping within Japan
      • Support international shipping, limited through WorldShoppingBIZ
    • Available for purchase at nearby stores
    • KOMEHYO National Retail Stores Duty Free
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory tax exemption conditions
      • Unexpected tax exemption for partial products
    • Offered in Chinese
      (10:30-18:00, non-work days, repeat next day)
    • Our contact box:
      online-store@komehyo.co.jp
    • Japan border standard shipping
      • Support international shipping, limited transit WorldShoppingBIZ only
    • Service available at nearby shops, convenience check products
    • KOMEHYO Nationwide Distributor
      (excluding LINK SMILE and USED MARKET)
      • Satisfactory exemption conditions
      • partial product unforeseen tax exemption
    • Provided Chinese document service
      (10:30-18:00, non-work days, recovery the next day)
    • Link to our mail box:
      online-store@komehyo.co.jp
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